Privacy Policy

Security

French Sole Limited utilise the latest in Secure Server Technology to ensure that all personal and transactional information is protected to the highest standards. French Sole use 128bit encryption whenever possible and conform to the current highest standards of information security.

Data Protection

French Sole conforms to the guidelines laid out under the Data Protection Act. We never make your personal details available to other companies unless they are part of French Sole Limited. We (and our representatives) may hold your personal details in order to process your order and/or maintain your account and/or for research purposes.

Cookies

A cookie is a small file which is placed on your computer's hard drive. We use two types of cookie, one to remember your session id (a very standard piece of information used by most websites) which allows us to maintain the integrity of your shopping basket and one to assist you in logging onto our website. The latter requires you to grant this permission. If you grant permission, the file is added to your computer and the cookie will store encrypted access details and will automatically allow you access to your account when you return to our site. This can only be achieved from the same computer from which you granted permission. Although the risk of someone accessing useful information from your cookie is minimal French Sole suggest you only activate this feature on your own personal computer and not a shared PC (eg. at work), it is the members responsibility to manage which PCs hold a French Sole login cookie, should you require the removal of a cookie this is easily done from your browser tools (clear cookies). As we are unable to control your use of our login cookie French Sole do not accept any responsibility for problems caused by the mis-use of your cookie information by a third party. Should you be in any doubt as to the security of the computer you are using please do not enable the login cookie information to be stored. If you require any further information on this or any other technical aspect of the site please do not hesitate to contact us.

Encryption

Encryption is the 'mangling' of the information that is sent between our server and your PCs browser. This effectively means that any information sent between French Sole Ltd and you is rendered useless if intercepted by a third party. We use the best information security company currently available for this and their security proof tag is shown below. Please click on it to identify our security certificate.